If you are not 100% satisfied with your purchase, we will give you a full refund (shipping charges are non-refundable) in the original form of payment within 30 days of purchase on most items. Returns after 30 days are at the discretion of SterilizerUSA. No goods will be accepted without a return authorization number. Products returned without an authorization number will be refused.
You must save and return all original boxes and packaging. Goods must be brand new (never used) and in perfect condition. A 25% restocking fee will apply to any returned items. You are responsible for shipping all returned items. No returns accepted on special orders or customized orders.